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Lead Management - Sales & Marketing Function:nTireCRM - the Achiever helps you in dealing with your immediate deals operations and Agency Sales Management (B2B & B2C}. In view of the size and Business Volume of your Channel Partner, nTireCRM can be gotten to through Internet or nearby version. nTireCRM can be consistently incorporated with your Core Application for "forward and backward" information sharing. Deals Activities of Channel Partners can be followed with NTireCRM and Channel Partners can track their business, bonus and so on.
nTireCRM - Where Business Becomes a Passion, guarantees expanded deals adequacy, diminished deals cycles and enhanced deals responsiveness, in this manner promptly supports your gainfulness and lessens operational expense. nTireCRM assists deals with peopling invest more energy with clients, expand the quantity of calls, build the effect of offers visits and be more gainful.
nTireCRM has profoundly perceptible Product Management module with which you can make any number items. Offices are accessible for making and overseeing Bundled Products, Campaigns, Road Shows, Campaign Locations, and Multi-Product Campaigns according to your necessity. Battles & Road shows can be directed for a solitary branch or set of branches or locale or zone according to Access Control List.
Targets & Incentives can be set for people and also group. Target Vs Actual investigation helps in staying informed regarding deals force in the association. Motivating force Management System helps in designing Incentive Policies of the organization (backings bunch or various leveled payouts). Motivating force Reports accessible for preparing the same.
nTireCRM interfaces powerfully Call Center, Sales Team, Direct Selling Agents (DSA) External Agencies who offer your items in a complete cycle to guarantee client amicable and speediest deals. nTireCRM backings following of offers exercises of Contract Sales Force too.
nTireCRM has assembled in Training & Learning Management System with Online Assessment modules for viable preparing of every one of your representatives I accomplices. Criticism Management guarantees assessment of mentors I students for better reshaping of preparing arrangements.
Application Processing I Document Tracking I Business Process Management - nTireCRM has electronic application preparing motor (EDMS) with which all the branches can check and transfer the application frames for different results of the organization and in view of the branch and item, framework will distribute these advanced structures to the separate CPU for electronically handling. Work process can be designed for handling these transferred archives.
Venture wide Deployment - Existing Customers can be mined (e.g. client total assets,, exchange volume, item conspire) for distinguishing cross-offer open doors. Further nTireCRM will naturally create leads in light of the profile of leads against the item sheets.
Logistics Management - Complete Procurement, Inventory, and Warehouse Management & Distribution Management framework helps in right from acquisition of the stock I deals limited time materials and track their stock crosswise over areas.
nTireCRM Supports adaptable and exceedingly compelling Campaign Management module that assists you with running effort of multi-stations like Tele-Calling, SMS, Email, Social Media, Media Publications (Print, Radio, Video Publication, Banners, Mobile Banners and so on.) and track the viability of these battles through Analytical reports. Particular offers can be taken off and their prosperity is checked deliberately. Productivity of every battle is measured precisely that gives enormous understanding into essential changes. The Analytical report gives information that helps you in objective setting for the coming quarters.
- Lead Management & Tracking with Lead Workflow (Centralized Lead Repository- Retail & Corporate Leads)
- Integrates all lead channels like - Web Leads, Call Center Leads, Walk-in Leads, Social Media Leads, Cross-Sell Leads, Auto Leads etc.)
- Auto Lead Generation based on Client Profile & Product Schemes
- Color Codification of Leads
- Lead Source, Lead Segment, Lead Stage, Lead Criticality, Lead Nature and Lead Status + Sub Status
- Reassign / Rechurn Leads,Transfer Leads, Merge Leads, Sharing of Leads
- Escalated Leads / Aged Leads
- Interaction History Complete view including tele-call audio
- KRA / KPI and tracking them on weekly, fort-niglntly, monthly, quarterly,half-yearly and yearly
- Rating of individual users
- Dash Board for- Funnel, Target Vs Actual, Missed Calls, Future Calls, Activities etc
- IVR Integration
- Contact & Activity Management
- Quotation Management
- Sales Forecasting & Funnel
- Pre-sales Management
- Workflow Foundation ensures configurable flow right from Call Center to Sales Team to DSAs
- Channel Partner Management
- Campaigns, Road Shows, Campaign Scripts
- Bundled Products, Multi Product Campaign
- Performance Monitors
- Sales Force Automation
- Out Bound Call Centre
- Support to National Do Not Call Repository (NDNC)
- Business Process Management with Electronic Document Management System for Processing of Client Documents electronically from the devices of Sales team
- Third Party Product Selling (TP Sales)
- Targets, Incentives & Commissions
- Display of complete portfolio of existing customers in Lead Screens / Merging of Duplicate Customers
- Integrated Email / SMS module for sending any data (like brochures, quotes etc.) on click
- Tracking of status of Lead till Account Creation
- Chat Help to customers {Inbound Web Centre)
- Dynamic Survey Management - track customer feedback
- Enterprise Marketing Automation- Competitor Management & Industry Trend Analyser
- Import Functionality based on .csv / Excel
- Middle Ware for interfacing with Core Systems
- Notification Engine- SMS / Email / Escalation alerts
